All Programs & ServicesProvides a daytime group environment of supervised activities, meals, companionship and recreation for older adults and those with chronic or palliative conditions.

Acquired Brain InjuryProvides a daytime group environment of supervised activities, meals, companionship and recreation for older adults and those with chronic or palliative conditions.

Alzheimer's & DementiaProvides a daytime group environment of supervised activities, meals, companionship and recreation for older adults and those with chronic or palliative conditions.

Central IntakeProvided at homeA referral that is submitted to a Central Intake team. Central Intake calls, screens and routes the referral to its final target service.

PalliativeProvides a daytime group environment of supervised activities, meals, companionship and recreation for older adults and those with chronic or palliative conditions.

StrokeProvides a daytime group environment of supervised activities, meals, companionship and recreation for older adults and those with chronic or palliative conditions.

In-Person Education ClassesProvides education to participants to make choices that may improve wellness or reduce risks of disease. May focus on specific diseases or specific lifestyle issues (e.g. healthy eating).

Individual Caregiver SupportGuidance or advice aimed at better managing a challenging situation or to resolve personal problems. Includes mental health and addictions counselling.

Support GroupsIn-person meetings where members provide each other with help for a particular life challenge. Often involves relating personal experiences and providing sympathetic understanding. May be clinician or volunteer-led.

Virtual Education ClassesProvided at homeProvides online education sessions related to a specific health category or concern.

Adult Day ProgramProvides a daytime group environment of supervised activities, meals, companionship and recreation for older adults and those with chronic or palliative conditions.

Assistive Equipment & DevicesProvides aids for daily living. Includes devices such as cognitive/learning aids, control and signaling aids, hearing aids, mobility aids, seating devices, speech aids.

Hospice Care (In-Home)Provided at homeStaff from multiple health disciplines provide health care, emotional and practical support to those with a life-threatening or terminal illness.

Residential HospiceImproves quality of life for people living with life-limiting illness in a residential facility that feels like home. Care includes symptom management, social, spiritual, and family support.

Community CentresFacilitates activities in a supported setting such as recreation, fitness, social, educational programs and events. Specialized programs in post-rehabilitation, chronic disease management, and nutrition education may also be available. Usually membership based.

Friendly VisitingProvided at homeOffers no charge visiting companionship such as conversation, reading, games, or crafts, while providing a safety check. The contact may be face-to-face at the client's home or through a phone call.

Group DiningServes nutritionally balanced lunches, or dinners, in a social group environment.

Seniors Gentle ExerciseProvides group exercise classes, typically one hour in length, to improve strength and balance. Education provided to reduce risk of falls.

Social ActivitiesSocial programs that help keep people engaged with their friends or community. Activities are usually 1-3 hours and are often recreational. Programs may be offered virtually.

Overnight Stay RespiteProvides planned overnight support in a supervised, secure environment to give short-term respite to caregivers.

Respite Care (In-Home)Provided at homeProvides temporary relief from caregiving role, reducing stress.

Counselling - In-PersonProvided at homeGuidance or advice provided to people aimed at helping manage a challenging situation or to resolve personal problems. Includes mental health and addictions counselling.

Counselling - VirtualProvided at homeOnline or phone-based meetings where members provide each other help for a particular life challenge. Often involves relating personal experiences and providing sympathetic understanding. May be clinician or volunteer-led.

Support Groups - In-PersonIn-person meetings where members provide each other with help for a particular life challenge. Often involves relating personal experiences and providing sympathetic understanding. May be clinician or volunteer-led.

Support Groups - VirtualProvided at homeOnline or phone-based meetings where members provide each other help for a particular life challenge. Often involves relating personal experiences and providing sympathetic understanding. May be clinician or volunteer-led.

Foot Care ClinicProvides nursing foot care and advice for clients to address common foot problems such as thickened and fungal nails, corns, calluses, bunions.

Foot Care (In-Home)Provided at homeProvides in-home nursing foot care and advice for clients to address common foot problems such as thickened and fungal nails, corns, calluses, bunions.

Health Education - In-PersonProvides education to participants to make choices that may improve wellness or reduce risks of disease. May focus on specific diseases or specific lifestyle issues (e.g. healthy eating).

Health Education - VirtualProvided at homeProvides online education sessions related to a specific health category or concern.

Friendly VisitingProvided at homeOffers no charge visiting companionship such as conversation, reading, games, or crafts, while providing a safety check. The contact may be face-to-face at the client's home or through a phone call.

Telephone Reassurance & Safety ChecksProvided at homeProvides regularly scheduled phone calls to ensure the safety for those with health issues or who experience loneliness or depression.

Blind/Low Vision RehabilitationProvides vision assessments, mobility, and life skills training and accessible library services. Recommendations for technical aids and computer adaptations.

Hearing Loss/Deaf SupportProvided at homeProvides education, demonstrations and recommendations about devices to help people with hearing loss communicate better. Home visits available. Personal counseling and advocacy (available in ASL).

Group DiningServes nutritionally balanced lunches, or dinners, in a social group environment.

Meals on WheelsProvided at homeDelivers a nutritionally balanced noon hour hot meal by volunteers who provide a social contact and a safety check for the client. Special diets may be accommodated. Frozen meals may be available.

Shopping AssistanceProvided at homeProvides accompanied assistance with shopping and errands.

Supplies DeliveryProvided at homeHome delivery of essential supplies such as groceries and medications.

Home Maintenance & RepairProvided at homeMatches eligible clients with individuals or businesses that provide affordable repairs and maintenance to a senior's home.

HousekeepingProvided at homeOffers assistance with routine household activities such as light house cleaning, laundry, ironing, and preparing meals.

Attendant Service (In-Home)Provided at homeOffers comprehensive, ongoing help with daily activities that can include personal grooming, transferring, dressing, bathing, meals, ventilator and tracheotomy services.

Assistive EquipmentProvides aids for daily living. Includes devices such as cognitive/learning aids, control and signaling aids, hearing aids, mobility aids, seating devices, speech aids.

Hospice Care (In-Home)Provided at homeStaff from multiple health disciplines provide health care, emotional and practical support to those with a life-threatening or terminal illness.

Personal Support ServicesProvided at homeHelp with a range of essential daily activities that help maintain physical well-being. Includes washing and bathing, mouth and hair care. Help with transferring to chairs, dressing, eating, and toileting.

Supportive HousingProvides support with personal care and activities of daily living in a 24 hour facility setting.