Care CoordinationProvided at homeIntegrates health and social services by facilitating referrals and access to service across agencies. Supports care by providing follow-up after hospitalization or emergency room visits, or after specialist assessments.
Community Centre
Facilitates activities in a supported setting such as recreation, fitness, social, educational programs and events. Specialized programs in post-rehabilitation, chronic disease management, and nutrition education may also be available. Usually membership based.
Food Bank
A place where stocks of food, typically basic provisions and non-perishable items, are supplied free of charge to people in need.
Group Dining
Serves nutritionally balanced lunches, or dinners, in a social group environment.
Home Maintenance & RepairProvided at homeMatches eligible clients with individuals or businesses that provide affordable repairs and maintenance to a senior's home.
Home Safety AssessmentProvided at homeAssessment of safety of patient living at home.
Home Support HelperProvided at homeProvides help in the home such as meal preparation and planning, light housekeeping, companionship, errands, medication reminders and assistance getting to outings.
Individual/ Family Counselling
Guidance or advice aimed at better managing a challenging situation or to resolve personal problems. Includes mental health and addictions counselling.
Meals on WheelsProvided at homeDelivers a nutritionally balanced noon hour hot meal by volunteers who provide a social contact and a safety check for the client. Special diets may be accommodated. Frozen meals may be available.
Personal Emergency ResponseProvided at homePersonal home emergency monitoring, often for people at risk of falling, so they can signal for help at any time of time.
Personal Support ServicesProvided at homeHelp with a range of essential daily activities that help maintain physical well-being. Includes washing and bathing, mouth and hair care. Help with transferring to chairs, dressing, eating, and toileting.
Rides & TransportationProvided at homeProvides door-to-door rides for seniors or adults who have a disability to attend medical and therapeutic appointments, social activities and perform other daily tasks such as shopping trips.
Support Group
In-person meetings where members provide each other with help for a particular life challenge. Often involves relating personal experiences and providing sympathetic understanding. May be clinician or volunteer-led.
Telephone Reassurance & Safety ChecksProvided at homeProvides regularly scheduled phone calls to ensure the safety for those with health issues or who experience loneliness or depression.
