Individual/ Family Counselling (Virtual) Provided at homeOnline or phone-based meetings where members provide each other help for a particular life challenge. Often involves relating personal experiences and providing sympathetic understanding. May be clinician or volunteer-led.

Primary Care Practice A service that is the first point of entry and the continuing focal point for all needed health services. Usually led by a physician or nurse practitioner. Delivers preventative care and health education, management of chronic conditions, end-of-life care and refers to specialists.